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Electric/Natural Gas Division
 
Customer Inquiries
Contact Consumer Services: puc.consumer@state.or.us
Call toll free within Oregon 1-800-522-2404 (503-378-6600 in Salem)

Customer Complaints

Call toll free within Oregon 1-800-522-2404 (503-378-6600 in Salem)
Complaint Procedure 

Electricity

Avoided Costs
Steve Schue 503-378-6667
Email:  steve.schue@state.or.us

Energy Efficiency Programs 
Juliet Johnson 503-378-8714  (PGE & PacifiCorp)
Email:  Juliet.Johnson@state.or.us
Financial Statements
Judy Johnson 503-378-6636
Email:   
 
Senate Bill 408
Carla Bird 503-378-6629
Email:   

Low Income Programs
Maury Galbraith 503-378-8718
Email:   
Net Metering
Maury Galbraith 503-378-8718
Email:   
 
Rate Cases
Judy Johnson 503-378-6636
Email:   

Renewable Resources

Erik Colville 503-378-6360
Email:   
Resource Planning
Maury Galbraith 503-378-8718
Email:   

Restructuring (SB 1149)

(Consumer Protection)
Paul Rossow 503-378-6917
Email:   

(Direct Access & Public Purposes)

Maury Galbraith 503-378-8718
Email:   

(Rate Options for Small Customers)

Maury Galbraith 503-378-8718
Email:   

Docket Schedules, Documents and Service Lists

Cheryl Walker 503-378-2849
Email:   

Tariffs
Maury Galbraith 503-378-8718
Email:   

Territory Allocation

Paul Rossow  503-378-6917
Email:   

General

Maury Galbraith 503-378-8718
Email:   
 
Or
 
Judy Johnson 503-378-6636
Email:   

Natural Gas

Energy Efficiency Programs

Maury Galbraith 503-378-8718  (NW Natural Public Purposes Only)
Email:   
 
Moshrek Sobhy 503-378-6117      (Avista & Cascade)
Email:   

Financial Statements

Judy Johnson 503-378-6636
Email:   


Senate Bill 408
Carla Bird 503-378-6629
Email:   
 
Rate Cases
Judy Johnson 503-378-6636
Email:   

Low Income Programs

Moshrek Sobhy 503-378-6117
Email:   
 
Resource Planning
Ken Zimmerman 503-373-1583
Email:   

Tariffs

Deborah Garcia 503-378-6688
Email:   


Territory Allocation
Paul Rossow 503-378-6917
Email:   

General

Lori Koho 503-378-8225
Email:   
 
Or
 
Judy Johnson 503-378-6636
Email:   

Docket Schedules, Documents and Service Lists

Cheryl Walker 503-378-2849
Email:   

Page updated: October 24, 2011