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Customer Inquiries
Contact Consumer Services: puc.consumer@state.or.us
Call toll free within Oregon 1-800-522-2404 (503-378-6600 in Salem)
Customer Complaints
Call toll free within Oregon 1-800-522-2404 (503-378-6600 in Salem)
Certificates Of Authority
(Obtaining Application Form)
Call Lois Meerdink 503-378-8959
Email:
(Granted)
Call Lois Meerdink 503-378-8959
Email:
(Pending, And Process Questions)
Call Kay Marinos 503-378-6730
Email:
Docket Schedules, Documents And Service Lists
Call Cheryl Walker 503-378-2849
Email:
Extended Area Service
Call Marlene Gorsuch 503-373-7905
Email:
Or
Call Dave Sloan 503-378-6113
Email:
Interconnection Agreements And Arbitrations
(Pending, Process Questions and Completed)
Call Mike Grant 503-378-6102
Email:
Or
Call Shelley Jones 503-373-7486 (completed only)
Email:
911 Issues
Call Woody Birko 503-378-6122
Email:
Oregon Telephone Assistance Program (OTAP)
Call Jon Cray Call (800) 648-3458 (TTY) Or (800) 848-4442 (Voice)
Email:
Oregon Universal Service Fund
Call Kay Marinos 503-378-6730
Email:
OTAP or TDAP, Signing Up For
Call 1-800-848-4442 (Voice) or 1-800-648-3458
Service Quality
Call Irv Emmons 503-378-4165
Email:
Tariffs And Price Lists
Call Jim Stanage 503-378-6165
Email:
Or
Call Dave Sloan 503-378-6113
Email:
Taxes And Fees
Call Marlene Gorsuch 503-373-7905
Email:
Telecommunications Devices Access Program (TDAP)
Call Jon Cray Call (800) 648-3458 (TTY) Or (800) 848-4442 (Voice)
Email:
Other Telecommunications Questions
Call Bryan Conway 503-378-6200
Email:
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