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The PUC is greatly committed to a sustainable 21st century, and is implementing the necessary actions to do our part for Oregon.  We have incorporated our Sustainability Plan (Plan) through our mission and our agency business plan. 
Our current environment supports sustainability; however, the Governor's 2004 order gave us the opportunity to review our actions and to focus on expanding our efforts.  The Plan lays out our vision and how we can best serve our citizens.  We are improving the efficiency of energy and water use and increasing generation from renewable resources.  We are accomplishing this goal by applying performance measures and targets, working with energy utilities, and revisiting our pricing for energy and water utility customers.  Our actions are leading to a more effective use of public purpose funds and are promoting customers' awareness of how their use of energy affects sustainability. 


Our Utility Program Director, Chief Operating Officer, Electric Resources and Planning Division Administrator, Telecommunications and Water Division Administrator, and Central Services Administrator have responsibility for implementing the Plan.  The Central Services Administrator is our representative at the Inter-Agency Sustainability Coordinators Network (ICSN).  Coordination with the Oregon Department of Energy and input from the public are also an integral part of our success. 
To educate our employees, a segment on sustainability has been added to our new employee orientation and this Plan has been provided to and reviewed with responsible managers and staff.  The Management Team reviews the Plan's progress on a semi-annual basis and our internal newsletter, The Communicator, has periodic updates on sustainability. 
We began implementing our Plan early in January of 2004 with staff's review of utility filings for potential areas of action.  The Plan continues with a review of tariffs as they are filed.  Some activity depends on when energy and water utilities choose to file for rate changes


  • In an effort to enhance the sustainability of a six story building in downtown Salem for State of Oregon occupancy, Beardsley Building Development contracted with Advanced Energy Systems to install a solar panel array on the rooftop.
         ​ The solar panel installation consists of 68 SolarWorld solar modules producing up to 285 watts             each.  This 19.4 kw PV Power System will be monitored by a live solar monitoring web page               and tracked through a digital energy meter.

          During its lifetime, the system will offset 340 Tons of CO2 which is the equivalent to the                       conservation of 7,880 trees or 34,590 gallons of gasoline.

  • The building uses Panorama Slate 20 Window Tint that reduces energy consumption.

  • Our Agency’s mission is to ensure that safe and reliable utility services are provided to consumers at just and reasonable rates through regulation and promoting the development of competitive markets.
  • The most important sustainability effort we can make is to continue to strongly focus on our mission, which will ensure safe, reliable and competitive utility services in the years to come.
  • In addition, we have identified a sustainability goal to improve the efficiency of energy and water use and increase generation from renewable resources.

The following list highlights our current efforts to promote sustainability in agency operations.   

  • Office Equipment and Furnishings - We are buying energy efficient computers and monitors. 
  • Product Stewardship - We buy from the prison and local businesses. 
  • Paper products - We use e-mail and e-filings when possible. 
  • Employee commuting - We encourage carpooling and bus riding. 
  • Telecommuting - We allow telecommuting where feasible.
  • Portland Satellite Office – We established a Portland Satellite Office to reduce commutes to and from Salem when staff has meetings with utilities and stakeholders in Portland.
  • Local economic stability - We purchase from local businesses. 
  • Recycling & waste reduction - We recycle printer and copier toner cartridges. 
  • Citizen involvement - Public meetings and open Hearings.
  • Stakeholder reporting - Industry and customer groups and other alliances (for example, related to the Residential Service Protection Fund).
  • Environmental justice - Public notices, education, and outreach to diverse audiences. 
  • Education - Consumer and agency fact sheets.

The following list highlights regulatory activities that promote sustainability. 

  • Utility planning - Electric and natural gas utilities are required to treat energy efficiency like other resources and to account for the benefits of renewable resources in avoiding emissions, diversifying the resource portfolio and reducing the risk of fuel price increases. 
  • Utility pricing - We have investigated 1) what utilities should pay for the output of renewable resource and cogeneration projects 2) how much they should charge customers (mainly industrial) for standby power when their on-site generation is out of service, 3) Voluntary Renewable Energy Tariffs (VRETs); 4) solar programs and incentives in Oregon, and 5) Community Solar options.
  • Removing barriers to sustainable resource use - We examined barriers to the use of distributed generation (smaller resource located closer to where the power is needed) and the benefits of using natural gas directly for end uses (like heating) instead of using it to generate electricity for that purpose.
  • Public safety - We inspect utility facilities and review maintenance practices to ensure compliance with national safety standards.

Encourage sustainable resource use through Oregon's public purpose and supplemental energy efficiency programs and utility pricing options. 
The Commission is achieving this goal through the following three actions:  
1) Establishing performance measures and targets to gauge the performance of the Energy Trust of Oregon in acquiring cost-effective conservation and renewable resources. 
The Commission oversees the expenditure of public purpose, gas utility program funding and supplemental energy efficiency (SB 838) funds by the Energy Trust of Oregon for energy efficiency and renewable resources.  The funds are collected from the customers of Portland General Electric, PacifiCorp, Northwest Natural, and Cascade Natural Gas.

Energy Trust of Oregon will receive an estimated $148 million in 2015 through a) SB1149 public purpose change funding, b) SB 838 supplemental energy efficiency funding, and c) gas utility program funding.

  • ​​86 percent of total funding will come from Portland General Electric and PacifiCorp
  • 14 percent of total funding will come from Northwest Natural Gas and Cascade Natural Gas

About 86 percent of the budget will go for incentives and direct customer program management and delivery. 

The Trust’s 2015 programs will accomplish the following:

  • Save 463 million kilowatt-hours - enough to power more than 44,000 average Oregon homes for a year – at a cost to ratepayers of roughly a third of the cost of a new power plant.
  • Save 5.8 million annual therms - enough to heat 11,400 average Oregon homes for a year – at a cost 20 percent less than the cost of new gas supply.
  • Spur the development of new renewable energy generation resources that will generate 30 million kilowatt-hours a year.

The Commission established specific measures and targets to evaluate the Trust's performance.  The performance measures include: electric efficiency performance, natural gas efficiency performance, renewable resource generation, financial integrity, percentage of funds received spent on administrative and program support costs, and customer satisfaction in dealing with the Trust and its contractors.  Each year, the Commission sets a target for each measure and considers the Trust's performance in meeting the targets in deciding whether to renew the grant agreement with the Trust and in reporting to the Legislature on continuation of the public purpose funding mechanism.

2)   Implementing new energy pricing programs that encourage efficient use. 
The cost of meeting peak electricity needs in the Pacific Northwest has increased significantly in recent years.  Pricing strategies that encourage customers to reduce usage or shift it to off-peak, lower cost periods are increasingly likely to be cost-effective substitutes for buying power or building generating plants for use at peak times.  These strategies include: peak load pricing (charging higher prices during times of actual or expected peak usage), energy buybacks (paying customers to reduce usage at peak times), dispatchable standby generation (paying for the right to use a customer's emergency generator during the utility's peak) and direct load control (paying a residential customer for the right to cycle heaters or air conditioners on and off during peak periods).  The Commission encourages and works with utilities to identify, design, and offer other cost-effective programs. 
3)  Adopting pricing for water utility customers that encourage more efficient use. 
Many water utilities charge customers a flat monthly rate, so that customers pay the same amount no matter how much they use.  In order to encourage customers to use water more efficiently, the Commission encourages the adoption of volumetric rates (or even increasing block rates, where a customer pays a higher rate per hundred cubic feet at higher levels of usage) when regulated water utilities file to change rates.​


  • ​Action 1 leads to more effective use of public purpose funds in achieving energy efficiency savings and renewable resource generation. 
  • Actions 2 and 3 promote sustainability by giving customers price signals reflecting the cost of their energy or water consumption.


  • ​Action 1: The agency is successful if it applies specific performance measures and targets for the Energy Trust of Oregon in at least the following five areas: energy saved, energy generated from renewable resources, cost-effectiveness of energy savings, administrative cost share, and customer satisfaction. 
  • Action 2: The number of new utility pricing programs measures our progress.  We have achieved fourteen new programs by the end of the 2013-15 biennium.
  • Action 3: The number of water utilities adopting the pricing changes will measure our progress.  At the end of the 2013-15 biennium, 95 percent of rate – regulated water utilities have some form of conservation pricing.


  • ​Action 1: The Utility Program Director (Position #145) is responsible for leading a public process each year to solicit input on performance measures and targets and presenting a recommendation for Commission action at a public meeting. 
  • Action 2: The Energy Resources and Planning Administrator (Position #113) is responsible for working with utilities to develop programs and for reviewing and recommending Commission action on the programs when they are filed. 
  • Action 3: The Telecommunications and Water Administrator (Position #218) is responsible for reviewing possible adoption or modification of usage pricing when water rate cases are filed.

Agency internal communication and education program related to sustainability: 

  • New employee orientation – Segment on Sustainability, including our culture, goals, what we are doing, and what we have planned. 
  • Periodic Sustainability updates in our internal newspaper, the Communicator
  • Progress in meeting sustainability goal is reviewed quarterly with responsible managers and staff.

The Commission is committed to a Sustainable 21st century for Oregon.  In the long-term, we will incorporate sustainability principles while carrying out our mission and our agency business plan (as set forth in our budget narrative). 
Policies and actions to promote sustainability further the Commission's goal of ensuring Oregon consumers receive utility service at affordable rates.  Recognizing the benefits of sustainability in how utilities plan for and acquire new resources helps to keep utility costs and customer energy bills down.  These benefits include: reduced exposure to pollution taxes and costs, lower fuel cost risk and price volatility with renewable resources, and greater use of energy efficiency instead of more generation to meet consumers' energy needs. 

  • The agency coordinates with the Oregon Department of Energy in setting performance measure targets and reviewing the performance of the Energy Trust, and in reviewing new pricing programs for energy utilities.    
  • The agency provides opportunities for public input in undertaking all three actions. 


  • Action 1: In the third quarter of each year, the Energy Trust’s performance vis-à-vis the targets are reviewed and targets for the following year are set. 
  • Action 2: Agency staff is reviewing utility proposals that would allow pricing options to be offered to more customers.  The utilities may file tariffs for new pricing programs at different times during the rest of the 2015-17 biennium and staff will review them when filed. 
  • Action 3: Activity depends on when water utilities choose to file for rate changes.  As highlighted, 95 percent of rate – regulated water utilities have some form of conservation pricing. 
2005-07 Agency Sustainability Plan Progress Statement 

As of May 15, 2006, the Commission's progress in meeting its sustainability goals is as follows: 

    1.   Establish performance measures and targets to gauge the performance of the Energy Trust                 of Oregon in acquiring cost-effective conservation and renewable resources: The Commission             adopted 2006 targets in August 2005 and considered the Trust’s 2005 performance in its                     November 2005 decision to extend the grant agreement with the Trust for another year.​​​​
    2.   Implement new energy pricing programs that encourage efficient use: The Commission 1)                   modified its rules in January 2006 to facilitate the use of advanced metering; 2) is revising its             integrated resource planning requirements, which are designed to consider all resources,                   including pricing options, evenly; and 3) expects two new pricing programs to be offered in                 2006.

    3.   Adopt pricing for water utility customers that encourages more efficient use:  Volumetric pricing           has been adopted or modified for four utilities in the biennium.    
          2007-09 Sustainability Plan.

Sustainability must be considered in meeting the Commission's overall objective of ensuring that customers receive utility service at fair and reasonable rates.  Energy efficiency and renewable resources can be cheaper than conventional generating plants and avoid costs and risks associated with fuel prices and pollution.  In 2006-07, the Commission will revise its requirements for energy utilities to submit least-cost resource plans, review plans filed by individual utilities, determine whether to promote natural gas for end uses where it is more efficient than electricity, and examine its policies regarding interconnection of renewable resources and use of advanced metering.  The Oregon Department of Energy will participate in these reviews, along with other interested parties and members of the public.  The Commission expects that the outcome of these proceedings will guide the development of actions in 2007-09 to meet its overall sustainability goal. 

2013-2015 Sustainability Plan Progress Statement


As of September 1, 2015, the Commission's progress in meeting its sustainability goals is as follows: 


​     1.   Established performance measures and targets to gauge the performance of the Energy Trust              of Oregon in acquiring cost-effective conservation and renewable resources: The Commission              adopted 2015 targets in November 2014 and considered the Trust’s 2014 performance in its                March 2015 decision to extend the grant agreement with the Trust for another year. 

     2.   Implement new energy pricing programs that encourage efficient use: The Commission:

                      1)   Is investigating “Green Tariffs” for non-residential customers of Portland General                               Electric and PacifiCorp;

                      2)   Approved a total of 14 new utility pricing program since 2006;

                      3)   Approved solar portfolio option price offering for Portland General Electric;

                      4)   Established a pilot program to demonstrate the use and effectiveness of                                             “Volumetric incentive rates” and payments for electricity delivered from solar                                     photovoltaic (PV) energy systems within PGE, Pacific Power, and Idaho Power                                     service territories; and

                      5)   Approved the implementation of PGE’s automated demand response pilot program                             to demonstrate its use and effectiveness in PGE’s service territory.

     3.   Adopt pricing for water utility customers that encourages more efficient use:  volumetric                      pricing has been adopted for 95 percent of rate-regulated water utilities.

     4.   Additional Commission sustainability initiatives include:

                      1)   Conducted a Rulemaking to implement 2013 SB 844 (ORS 757.539 Voluntary ​                                     Emission Reduction Program for Natural Gas utilities;

                      2)   Implemented integrated resource planning guidelines for gas utilities;

                      3)   Monitored public purpose charge for NW Natural and Cascade Natural Gas to meet                             Energy Trust of Oregon’s approved program budget;

                      4)   Ensured electric utilities’ compliance with the Commission rules implementing                                     Oregon’s renewable portfolio standards including filings for establishing                                             implementation plans, alternate compliance payments, and timely recovery of                                   prudently incurred costs. 

                      5)   Investigated Integrated Resource Plan (IRP) process for electric IRP process                                     improvements and for modifications necessary for gas IRP implementation.

                      6)   Completed an extensive review of calculation methodology for avoided cost prices                             paid to Qualifying Facilities under the Public Utility Regulatory Policy Act (PURPA),                               resulting in renewable qualifying facilities receiving a more accurate price that                                   takes into account differences between different renewable technologies.

                       7)   Participated in the establishment and implementation of Avista’s Low-Income                                      Weatherization Program and in the improvement to Cascade Natural Gas’s and                                  NW Natural’s Low-Income Weatherization Programs.

                       8)   Approved a request for proposals for the ETO to conduct a Pay for Performance                                  pilot for energy efficiency in large commercial buildings.

                      9)   Completed a legislative report on the effectiveness of the ETO’s incentives and                                  whether such incentives could replace certain state tax credits.

                      10) Completed a legislative report on the effectiveness of solar programs throughout                               the state.

                      11) Completed a legislative report on the feasibility of energy efficiency power                                         purchase agreements and the cost-effectiveness of selling energy efficiency to                                   electric utilities at prices equivalent to those of new generation facilities.

                      12) Working with utilities, stakeholders, and other Oregon agencies in implementing                                 the Clean Power Plan’s 11b and 11d objectives for Oregon.