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Consumer Help
   

Cooperatives, people's utility districts, or city-owned utilities: 
  • Not regulated by the Public Utility Commission of Oregon (PUC).

  • Direct questions and complaints to the board or city for that utility. 

  • Direct complaints or violations of safety rules to the PUC's Consumer Services department.
  
ELECTRICITY: 
 
PUC regulates Portland General Electric, PacifiCorp and Idaho Power. Select a link below for more information.
    
NATURAL GAS: 
 
PUC regulates Northwest Natural Gas, Avista Utilities, and Cascade Natural Gas. Select a link below for more information.

TELECOMMUNICATIONS: 

 
PUC regulates or has oversight over CenturyLink, Frontier, and 15 small telecommunications companies. Select a link below for more information.

WATER:
 
PUC regulates approximately 90 water utilities. Select a link below for more information.