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Billing
 
  • Bills are sent monthly.
  • Your bill will show:

    • The meter reading at the beginning and end of the period
    • Date of the meter reading
    • Units used
    • Due date

If you do not understand your bill, contact your utility.
 
If your utility was unable to read your meter, they may estimate your bill.
For providing service to your residence, the utility will charge you a monthly fee. It covers the cost of processing accounts, meter reading, and billing. Even if you use no service during a billing period, you will be charged a service charge.


The utility may:
  • Charge a fee for payments made after the due date.
  • Shut off your service after giving you a five-day disconnection notice if you are unable to pay.

    • Contact your utility regarding bill payment assistance.