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News Release
Residential Service Protection Fund Surcharge Reduced
December 8, 2006 (2006 - 027)
Contacts:  Lee Beyer, Chairman, 503 378-6611; Ray Baum, Commissioner, 503 378-6611; John Savage, Commissioner, 503 378-6611; Bob Valdez, Public Affairs Specialist, 503 378-8962
Salem, OR –Telephone customers in Oregon will see a fee reduced early next year that helps pay for three telephone assistance programs offered by the Public Utility Commission of Oregon. These programs help low-income customers and those with disabilities.    
The Residential Service Protection fee (RSPF) funds three programs: Telecommunication Devices Access Program (TDAP), Oregon Telephone Assistance Program (OTAP), and Oregon Telecommunications Relay Service (OTRS).
The fee will drop from 8 cents per telephone line to 5 cents per line effective February 1, 2007.
The programs will have adequate funding with the reduction because the number of telephone lines in Oregon continues to grow and expenses for the telecommunications relay service are declining due to the Internet and technology upgrades that allow the calls to be processed faster. In addition, video relay calls are processed virtually the equivalent of a call between two hearing parties and is currently used by many who formerly used the telecommunications relay service.
RSPF Program manager Jon Cray said, “After reviewing the financial projections, we determined the need to reduce the surcharge and two of our key advisory councils agreed with the recommendation.” “Even with the reduced surcharge, the programs are financially stable,” Cray added.
Telecommunication Devices Access Program (TDAP)
The Telecommunication Devices Access Program (TDAP) loans specialized telecommunication equipment at no cost and with no income restrictions to eligible Oregonians who are deaf, hearing, vision, speech and mobility (upper extremities) impaired. 
The Oregon Telecommunications Relay Service (OTRS)
The Oregon Telecommunications Relay Service (OTRS) assists communication between standard phone users and users who are deaf, hard of hearing or have speech disabilities. .
OregonTelephone Assistance Program (OTAP) & Link-Up America
Oregon Telephone Assistance Program (OTAP) is for Oregonians who are on a qualifying state assistance program and may receive a reduction in their monthly bill for local residential telephone service. 
Link-Up America helps income-eligible consumers initiate telephone service and pays one-half (up to a maximum of $30) of the initial installation fee for new residential telephone service.   Half of the amount is funded through the legislatively-approved telecommunications service surcharge, and the other half is the waived portion of the FCC's subscriber charge.  Additional details on these programs are available on the PUC Website at: