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You will not have to pay a deposit, if you can show proof of your ability to pay.                  
  • Contact your utility for details.
  • The Commission has rules addressing how you can establish credit.
You will pay a deposit if:
  • You left an unpaid balance with that utility within the last 24 months.
  • Your service was terminated by the utility.
To determine the amount you will pay:
  • Telephone utilities charge two months’ average or estimated usage for local service. That does not include long distance.
To pay in installments:
  • Telephone utilities – You can pay four installments beginning at the start of service, and at 30 days, 60 days, and 90 days. Installation fees may be included.  The payments will be $20 or one-fourth of the deposit, whichever is larger.
Your deposit will be refunded (with interest):
  • If you terminate service. Deposits will be used to pay any balance on your account.
  • Once you establish credit with the utility.
If you move to a new address within the same utility’s service area, the deposit will be transferred to your new account.