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Electric and Natural Gas
Electric and Natural Gas

The Commission is responsible for ensuring that the regulated utilities offer safe and reliable energy at reasonable rates for customers, as well as for promoting the development of competitive markets. The PUC's Electric and Natural Gas Division seeks to accomplish these goals by implementing programs designed to:
  • Set the rates charged to homes and businesses.
  • Promote price and service competition, where appropriate, so that utilities and their customers can shop for the cheapest supplies and obtain services tailored to their needs.
  • Set and enforce price and service rules that protect customers.
  • Establish regulatory policies that encourage utilities to secure a mix of new resources, including energy efficiency and renewable energy sources that will meet customer needs at the lowest cost and risk.
  • Ensure that pipelines, power lines, transformer stations and other energy facilities operate safely and reliably, through inspections, emergency preparedness and response, and performance standards.
The Commission evaluates many components of cost—such as the costs of labor, purchased energy and the cost of capital—to determine how much of these costs should be included in customer rates. The Commission also decides both the share of utilities’ total costs assigned to different groups of customers and the structure of customer rates.