Text Size:   A+ A- A   •   Text Only
Site Image

News Release
Commission Hires Residential Service Protection Fund Program Manager
September 18, 2006 (2006-018)
Contacts:   Lee Beyer, Chairman, 503 378-6611; Ray Baum, Commissioner, 503 378-6611; John Savage, Commissioner, 503 378-6611; Bob Valdez, Public Affairs Specialist, 503 378-8962
Salem, OR – Today the Oregon Public Utility Commission announced the hiring of Jon Cray to serve as Program Manager for the Residential Service Protection Fund (RSPF), which provides services to low-income Oregonians and provides telecommunication devices to Oregonians who are deaf, hard of hearing or speech-impaired.
Jon previously served as the manager for the California Telephone Access Program call center in Stockton, California. The call center contracted with the California Public Utility Commission.
 “I look forward to serving Oregonians who rely on and are eligible for the various RSPF services offered through the Commission,” Cray said.
Cray received a Master of Sciences in Communication Sciences and Disorders from East Carolina University in Greenville, NC, and published his thesis (An Investigation of Telephone Use Among Cochlear Implant Recipients) in the American Journal of Audiology.
As Program Manager with the Oregon Public Utility Commission, Cray will be responsible for three programs administered by the RSPF Program: Oregon Telecommunications Relay Service, Oregon Telephone Assistance Program and the Telecommunication Devices Access Program.
  • The Oregon Telephone Assistance Program (OTAP) provides eligible low-income Oregonians with basic telephone service at reduced rates.

  • The Telecommunication Devices Access Program (TDAP) purchases and loans special telecommunication devices to Oregonians who are deaf, hard of hearing and/or speech-impaired, or who have other physical disabilities that prevent them from using standard telephones. 

  • The Oregon Telecommunications Relay Service (OTRS) provides a 24-hour, 7 days a week telecommunications relay service for hearing, speech, and or mobility-impaired individuals. This service is required by the Americans with Disabilities Act (ADA). 
The Commission is hosting an event Wednesday, September 20, 2:30 to 4:30 in the small conference room on the second floor of the Commission office at 550 Capitol Street in Salem to meet with the program manager and representatives of Sprint, which has the contract for relay services in the State.