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News Release
Commission Appoints Regent to Operate Rose Lodge Water Company
January 20, 2011 (2011-01)
Contacts: Susan Ackerman, Commissioner 503-378-6611;John Savage, Commissioner 503-378-6611; Bob Valdez, Public Affairs Specialist 503-378-6611
Salem, OR.  The Oregon Public Utility Commission appointed a regent today to take over operation of the Rose Lodge Water Company near Otis Oregon on an interim basis.  Rose Lodge has two water systems, Bear Creek and Boulder Creek, which serve about 233 customers combined. Both systems have their rates regulated by the Commission
Customers have complained about numerous problems including days of no water, days with a trickle to no water and low water pressure.  PUC Senior  Water analyst  Kathy Miller says “it’s unreasonable for customers to  have to live in conditions where they can’t bathe, wash clothes or flush toilets. Restoring water service is necessary for the health and safety of customers.”
Both systems have been under notices to “boil water” since December 2009.
Currently there is no one actively operating either system. The new regent, Hiland Water Corporation, will temporarily operate, maintain, and repair the systems until there is a permanent solution.  Hiland Water Corporation will also be responsible for meter reading, billings, and collections.
Boulder Creek gets its water from Slick Rock Creek. It has no wells and serves approximately 126 customers. Bear Creek Water has two wells and serves approximately 107 customers.
It’s relatively rare for the Commission to appoint a regent to oversee a water system. The last time it happened was in 1997 when a central Oregon water system owner abandoned the system.