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Commission Approves One-Time Refund for NW Natural Gas Customers


May 22, 2012 (2012-006)

Contacts:         Susan Ackerman, Commissioner, 503 378-6611, Stephen Bloom, Commissioner, 503 378-6611, John Savage, Commissioner, 503 378-6611, Bob Valdez, Public Affairs Specialist, 503 378-8962, Lori Koho, Natural Gas Rates and Planning, 503-378-8225
Salem, OR. NW Natural gas customers will get a pleasant surprise next month. They will receive a onetime credit on their monthly bill.  The average credit for a residential customer is approximately $36.58. 
Industrial customers will receive credits ranging from $714 to almost $20,000.
The Oregon Public Utility Commission signed off on the $35 million credit today. 
In April, NW Natural asked the Commission to approve the credit in order to pass along lower natural gas price savings accumulated from November 1, 2011 through March 31, 2012. 
“It’s fortunate that we are able to pass along lower gas price savings and help reduce some of the financial strain faced by many Oregon households,” said Commissioner Susan Ackerman.
There may be another credit later this year as well. Commission staff, NW Natural and customer groups will review gas costs from April 1, 2012 through June 30, 2012 to decide if customers should receive a second gas price credit.
Additionally, the Commission also approved another credit of approximately $9.24 million related to savings for the company’s storage and transportation activities. This credit will reduce the average residential customer’s June bill by about $5.76.