Text Size:   A+ A- A   •   Text Only
Site Image

Verizon Wireless Customers Targeted by Scammers



March 26, 2014 (2014-06)
Contacts: Susan Ackerman, Chair, 503 378-6611, Stephen Bloom, Commissioner, 503 378-6611, John Savage, Commissioner, 503 378-6611, Bob Valdez, Public Affairs Specialist, 503 378-8962, Phil Boyle, Consumer Section Manager, 503-373-1827
Salem, OR. Using Caller ID spoofing technology and a lookalike website, scammers are posing as Verizon Wireless and conning victims into sharing personal information according to the Better Business Bureau (BBB) Scam Stopper alert.
How the scam works: Victims receive calls that appear to come from Verizon Wireless "Technical Support." The recorded message states that recipients are eligible to receive discount account vouchers and directs consumers to a website address that contains "Verizon," like verizon54.com, to claim the vouchers.

The website looks official, using the brand's colors, graphics and a mirrored navigation panel. However, to access vouchers, visitors are prompted to "verify" account information by entering cell phone numbers, Verizon IDs, passwords and Social Security numbers. The website is a fake; entering the requested information will not unlock vouchers but will unlock potential identity theft.
 How to spot this phishing scam:
  • Watch for lookalike URLs. Be wary of sites that have Verizon as a sub-domain of another URL (i.e. verizon.scamwebsite.com) or part of a longer URL (i.e. verizonvoucher105.com).
  • Consider how the business normally makes contact. Verizon Wireless typically sends its customers text messages, so beware of unexpected phone calls.
  • Contact the business. When in doubt, contact the customer support line directly to check the legitimacy of offers. Use verifiable channels to find the correct phone numbers (like the back of monthly statements) and never use the numbers found in unsolicited emails.  
  • Don't believe what you see. The website created for this scam looks very similar to the legitimate Verizon Wireless site, but it is easy to rip off logos, colors and graphics online. Just because something looks real, does not mean that it is. 



 For the latest Verizon security and fraud alerts, check out its website. To find out more about scams, visit the BBB Scam Stopper.