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The Public Utility Commission of Oregon (PUC) is responsible for implementing a balanced program of regulation and competition aimed at encouraging innovation in the telecommunications industry, and making high quality telecommunications services available to Oregon residents at just and reasonable prices. 
Although the Commission does not have authority to regulate the rates or services of cellular and cable TV providers, our Consumer Services Division does provide assistance to cellular customers in resolving problems with their service provider. In addition, the PUC has approved a few cellular providers as qualified to participate in universal service programs, including programs that help low-income and programs that extend telephone services into unserved areas of the state.